Shipping and Return Policy

11
Jun
2009

What are your shipping charges?

The following shipping charges apply to all orders:

U.S. Only shipping rates. If you have any questions or concerns regarding shipping, Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Order total value 1:

22.00

 

Shipping charge 1:

6.95

 

 

Order total value 2:

33.00

 

Shipping charge 2:

6.95

 

 

Order total value 3:

40.00

 

Shipping charge 3:

6.95  

Order total value 4:

58.00

 

Shipping charge 4:

6.95

 

 

Order total value 5:

59.00+

 

Shipping charge 5:

0.00

 

 
         
         
         

 

Order processing can range from 1-3 business days and shipping can range from 4-7 business days. However, if one or more items ordered are on back order, it may take an additional 2-5 business days for those items to be available for shipment. Customers outside the U.S. must select International Shipping during checkout. Failure to do so will result in your order being canceled and your payment refunded.


*We reserve the right to charge additional shipping fees for bulk items and items that are heavy due the increased shipping rates, regardless if you qualify for free shipping. Only a few items sold, usually protein powders, may require additional shipping charges due to high size and weigh. You will only be forwarded the additional charges for the cost of shipping and proof can be provided upon request.

International Shipping Rates (outside U.S.A)

Order total value 1:

$15.00

Shipping charge 1:

13.95

 

Order total value 2:

$50.00

Shipping charge 2:

13.50

 

Order total value 3:

$75.00

Shipping charge 3:

13.00

 

Order total value 4:

$100.00

Shipping charge 4:

12.95

 

Order total value 5:

$125.00

Shipping charge 5:

12.50

 

Order total value 6:

$150.00

Shipping charge 6:

12.25

 

Order total value 7:

$200.00

Shipping charge 7:

11.95

 

Order total value 8:

$250.00

Shipping charge 8:

10.00

 

Order total value 9:

$350.00+

Shipping charge 9:

0.00

 
*Shipping rates based on USPS.COM International Flat Rates with discounts offered by us depending on order size.

Prices Subject to change without notice. Extra shipping charges may apply on some international orders.
Shipping rates are reduced depending on the total amount ordered. Please be aware that it may take up to 12 business days to receive your order if your outside the U.S.. This can occur for a variety of reasons. You can email us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have questions concerning the status of your order. Please be aware that if you place an order to be shipped outside of the U.S. but fail to click on International shipping during checkout, your order will be canceled and your payment refunded.

 

Our supplements are shipped out once they leave the facility. Supplements are ordered fresh from the manufacturer and are shipped directly to you. We require our supplements to be shipped out quickly in order to guarantee they stay fresh when delivered. Supplements are shipped by UPS or USPS. Please be aware that certain supplements may sometimes be on back order due to high demand. You can email us to check if any of your items are on back order.



How can I receive Standard Process products?
Products are available only through health care professionals or VitaDocs.com which is owned by health professionals.


What is the VitaDocs return policy?

to return and order, email the customer service department at This email address is being protected from spambots. You need JavaScript enabled to view it.within 30 days of the order date. In your e-mail, you will need to state the product name and code, the invoice number, and the reason for return.

Returned, unopened product must be in the original container (box and bottle). Free exchanges can be made within 14 days after shipment is received. Any products returned without a visible order number will be refused by VitaDocs.com. Thank You for shopping with VitaDocs.com

Any orders that may require additional shipping will be charged accordingly based on the amount of the additional shipping costs.

Free Shipping

Receive free shipping on each order over $59.00 (U.S. only). Receive free shipping on International orders over $150.00

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